Monday 15th April, 2019
Bertha Badu-Agyei, GNA
Koforidua, Apr 15, GNA – Mr Michael Baah,
Eastern Regional General Manager of the Electricity Company (ECG)/PDS, has
caution consumers against dealing with middlemen on the field and that anyone
who does so do that at their own risk.
He said all payments were to be made at
designated points and receipts demanded, adding that, “not even ECG/PDS staff
that comes round to read or attend to faults on the meter are mandated to
Mr Baah who is an Engineer, was reacting to
some complaints and allegations received from consumers in the rural areas on
payments of monies to some people who posed as ECG/PDS staff moving round in
some parts of the rural communities of the Eastern Region.
He said apart from the bonded cashiers who
come with an electronic device to generate instant receipt once bills were
collected in the rural communities, “no such persons has been authorised to
collect any money whatsoever from our consumers”.
According to Mr Baah, the bonded cashiers were
special agents engaged by the ECG/PDS to collect electricity bills from
consumers in the rural areas to ease their plight of travelling distances to
the district offices to settle their bills.
He explained that even those agents were to
collect only bills presented by the ECG/PDS and stressed that on no account
should monies including reconnection fees, be paid to field staff.
On allegation that some staff misbehaved
towards customers at the district offices, he condemned the attitude and urged
consumers to report any untoward behaviour by any staff to his outfit for
Mr Baah said PDS was mindful of its role as a
service provider and the fact that its consumers would not countenance any
staff that would do otherwise and urged the public to volunteer information for
such persons to be punished to serve as deterrent.